Shipping policy

Last Updated: 17 July 2026

Thank you for shopping with Medtrixion.

Order Processing

• Handling Time: 2 business days
• Orders are processed Monday to Friday, excluding UK public holidays.

Delivery

Estimated delivery time is 3–5 business days after dispatch.

Delivery estimates may vary due to courier delays, weather conditions or seasonal demand.

Order Tracking

A shipping confirmation email containing your tracking number will be sent once your order has been dispatched.

Delivery Address

Please ensure your delivery address is accurate before placing your order.

Medtrixion is not responsible for delays caused by incorrect delivery information.

Lost or Damaged Parcels

If your parcel is delayed, lost or damaged, please contact our customer support team.