Shipping Information

• Handling Time: 2 Business Days
• Estimated Delivery: 3–5 Business Days
• Your tracking number is sent via email once your order has been dispatched.
• Please enter your tracking number exactly as shown in your shipping confirmation email.

Frequently Asked Questions

I haven't received my tracking number.

Tracking details are emailed after your order has been processed and shipped. Please allow up to 2 business days for processing.

My tracking isn't updating.

Courier systems may require up to 24 hours after dispatch before tracking information becomes available.

My parcel is delayed.

Unexpected delays may occur because of customs clearance, severe weather or high shipping volumes. If your shipment has not updated for several business days, please contact our customer support team.

Need Assistance?

If you need help tracking your order or have any delivery questions, our customer support team will be happy to assist.

Store: Medtrixion
Address:
338 Kilburn Lane
London W9 3EF
United Kingdom