Privacy policy

Last Updated: 17 July 2026

At Medtrixion, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or place an order.

Information We Collect

We may collect:

Full name
Email address
Telephone number
Billing address
Delivery address
Payment information (securely processed by trusted payment providers)
Order history
IP address
Browser and device information

How We Use Your Information

Your personal information is used to:

Process and fulfil your orders
Arrange shipping and delivery
Provide customer support
Send order confirmations and tracking updates
Prevent fraudulent activity
Improve our website and services
Meet legal obligations

Cookies

Our website uses cookies to improve functionality, analyse website traffic and personalise your browsing experience.

You may disable cookies through your browser settings.

Data Security

We implement appropriate technical and organisational safeguards to protect your personal information.

Third-Party Services

Your information may be shared only with trusted providers, including:

Payment processors
Shipping carriers
Fraud prevention services
Analytics providers
Customer support platforms

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion where legally applicable
Object to certain processing activities

Contact

Medtrixion
338 Kilburn Lane
London W9 3EF
United Kingdom